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Thank you for shopping with us at YShomy. We want to ensure your satisfaction with every purchase, so please review our refund policy below.

Return Period

You have 10 days from the date of receiving your item to request a return. To be eligible for a return, your item must meet the following criteria:

• It must be in the same condition as when you received it.
• It should be unworn or unused, with all tags attached.
• It must be in its original packaging.
• You must provide a receipt or proof of purchase.

If you need to initiate a return, please contact us online or email us at business@yousee321.com. Our customer service team will assist you promptly.

Please note that the return shipping cost will be borne by the buyer, unless the return is due to a quality issue, in which case YShomy will cover the shipping cost.

Damaged or Defective Items

Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and work to resolve it promptly.

Non-Returnable Items

Please note that certain items cannot be returned, such as custom products (e.g., special orders or personalized items). If you have any questions or concerns about the return eligibility of a specific item, feel free to reach out to us.

Exchanges

The quickest way to exchange an item is to return the original purchase and place a separate order for the new item.

Refund Process

Once we receive and inspect your return, we will notify you of the approval status for your refund within 48 hours. If your refund is approved, it will be processed automatically to your original payment method. Please be aware that it may take 3-7 business days for your bank or credit card company to process and post the refund.

We appreciate your understanding and cooperation regarding our refund policy. If you have any further questions or need assistance, please don't hesitate to contact our customer service team. Thank you for choosing YShomy!